Privacy Policy

We take the protection of your personal data seriously and process it only in accordance with the EU General Data Protection Regulation (GDPR).

1. Controller

Flughafen Frankfurt Transfer, Jahnstraße 64, 63150 Heusenstamm, Germany · Phone +49 172 5868264 · Email transfer@flughafen-frankfurt-transfer.de

2. Hosting and server log files

This website is hosted by Hostinger. When you visit the website, the server automatically stores technical data (IP address, date and time, page requested, browser) in log files. This is necessary to deliver the website securely (Art. 6(1)(f) GDPR). Log files are deleted after a short period.

3. Booking requests

When you submit a booking request, we process the details you enter (name, phone, email, addresses, date, flight number, passengers, luggage, notes) to carry out your transfer (Art. 6(1)(b) GDPR). The data is transmitted to our booking system on our German website flughafen-frankfurt-transfer.de (same operator, same hosting provider) and sent to us by email. We keep booking data as long as required by German commercial and tax law.

4. Address search and route calculation

To suggest addresses and calculate the distance, the address text you type is sent to the OpenStreetMap-based services Photon (komoot GmbH, Germany) and OSRM (project-osrm.org). No other personal data is transmitted. Legal basis: Art. 6(1)(b) and (f) GDPR.

5. WhatsApp and phone

If you contact us via WhatsApp, WhatsApp Ireland Ltd. / Meta processes data according to its own privacy policy. Please only use WhatsApp if you agree with this; you can always contact us by phone or email instead.

6. Cookies and tracking

This website does not use tracking cookies, analytics or advertising tools. Images are loaded from our German website flughafen-frankfurt-transfer.de.

7. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and to object to processing. You may also lodge a complaint with a data protection supervisory authority, e.g. the Hessian Commissioner for Data Protection (HBDI). To exercise your rights, just email us.