Frequently Asked Questions

The price depends on the distance and vehicle class. Enter your pick-up and drop-off in our calculator and you will see the fixed price for each vehicle immediately. The price includes VAT, tolls, parking, child seats and 60 minutes of free waiting time.

Every booking has a fixed price that you see before you book. There is no meter – traffic jams or flight delays do not change your price.

Your driver waits in the arrivals hall of your terminal (Terminal 1, 2 or 3) holding a sign with your name. You receive the driver's name and phone number before your trip, so you can call or WhatsApp if you can't find each other.

We track your flight number and adjust the pick-up time automatically. The 60 minutes of free waiting time start when your plane actually lands, so delays never cost you extra.

Yes. Infant carriers, child seats and booster seats are free of charge. Just select them when you book so the right seat is installed before pick-up.

You can pay the driver in cash (EUR). Card payment and invoices for companies are available on request – just mention it in your booking. No prepayment is needed.

Yes. Please let us know as early as possible by phone, WhatsApp or email and we will adjust or cancel your transfer.

Our transfers always start or end at Frankfurt Airport (FRA). From the airport we drive anywhere – Frankfurt city, the Rhine-Main area, Heidelberg, the Rhine Valley or even other cities in Germany and neighbouring countries.

Our sedans take up to 3 passengers with 2–3 suitcases. The Mercedes V-Class minivan seats up to 7 passengers and has room for 7 suitcases, strollers, golf bags or skis.

Yes. We drive service members, families and contractors from Frankfurt Airport to Ramstein, Landstuhl, Vogelweh and Kaiserslautern – privately, without stops, at a fixed price. The V-Class has room for up to 7 people and lots of bags.

Yes, our drivers speak English and German, and we answer bookings and messages in English 24/7.