Frankfurt Airport Meet & Greet Service
Your private driver waits in the arrivals hall with your name sign – and takes care of your luggage.
How your pick-up at Frankfurt Airport works
Frankfurt Airport is one of the largest airports in Europe – and arriving after a long flight can be overwhelming. With our meet & greet service you don't need to look for a taxi rank or train platform.
- Before your trip: you receive your driver's name and phone number by email or WhatsApp.
- Flight tracking: we follow your flight in real time and adjust the pick-up to the actual landing time.
- In arrivals: your driver waits behind the exit of the baggage hall with a sign showing your name.
- 60 minutes free: take your time at immigration and baggage claim – the first hour of waiting is included.
- Luggage help: your driver helps with your suitcases and walks you to the car.
Pick-up at Terminal 1, 2 and 3
Tell us your flight number – we know which terminal and which arrivals area your airline uses.
Terminal 1
Lufthansa, Star Alliance partners such as United, Air Canada and Singapore Airlines, and many others. Arrivals halls A, B and C.
Terminal 2
Many non-Star Alliance airlines, for example oneworld carriers. Arrivals halls D and E.
Terminal 3
Frankfurt's newest terminal in the south of the airport. Your driver meets you directly in the arrivals area.
Airlines can change terminals – we always check your flight before pick-up.
Tips for a smooth arrival
Switch your phone on after landing
Your driver may send you a WhatsApp message with the exact meeting point. Free Wi-Fi is available at Frankfurt Airport.
Can't find your driver?
Stay in the arrivals hall and call or WhatsApp your driver or our hotline at +49 172 5868264. We will guide you.
Lost luggage?
Just send us a short message. We wait while you file your claim at the baggage service desk.
Welcome flowers
Picking up someone special? Add a flower bouquet to your booking and your driver will have it ready.
Ready to book your transfer?
Get your fixed price in 30 seconds – or talk to us directly, 24/7.